Wait until the carriage is idle and silent before you proceed.įigure : Lift the latch handle on the carriage The carriage moves to the left side of the printer. Insert your fingers into the slot on the left side of the printer, and then pull forward to open the cartridge access door. Press the Power button to turn on the printer, if it is not already on. Load unused, plain white paper in the input tray. Step 2: Remove the cartridges and the printhead In Europe, Middle East, and Africa, search for CR324A.įollow the instructions to order the printhead assembly. In Canada, Latin America, and United States, search for CR322A. If you are in Asia Pacific, the site directs you to a service center in your area. You must install the SETUP ink cartridges first, or an ink cartridge error occurs. If you are an HP Instant Ink subscriber, you might also receive a new set of Instant Ink cartridges. ![]() If HP replaces your printhead assembly under warranty, you will receive a kit with a new printhead assembly, instructions, and a full set of SETUP ink cartridges. No worries, I'll provide you the best resolution suited for your case. I know how important your concern is today. Hello and welcome to JustAnswer, an independent Question & Answer web portal.
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